Customer Testimonials

Graham and the guys at KBW were wonderful to deal with, being patient and answering all our questions before coming for a site visit to demo the AK 0002 capper. The demo was successful and we went ahead with an order. Since we have had it installed our efficiency and productivity has increased and it is so easy to use. We’re very happy with the purchase and the after sales service.

With the coming of spring, SIA Saint-Tech bought labeling machine GER 50. We are very satisfied with the cooperation with company KBW Packaging Ltd. – very good and fast communication and response, support, delivery in the time. We installed labelling machine in the organic farming company for glass jars filled with honey. Machine is perfect for small manufacturing premises, as it is very compact and be placed on the table. And at the same time has enough high dispensing speed. We and end user are pleased for the successful deal with KBW Packaging Ltd.

Good morning Trevor. I trust you are well.As you may recall, we recently purchased from yourselves the AF0015 Filling Machine which has proved a fantastic success and we are very happy!

Finally, thanks to all of the Team at KBW who have really helped me through the process and offered ideas, help and solutions and made me comfortable and confident to make this investment. As a relatively new business I really do value that and hopefully in the future I will be able to come to you for another, bigger machine!

I’ve been extremely impressed with the service received by KBW so far. Our technical questions were answered promptly and the answers demonstrated real product knowledge. Overall, I’m very pleased with our purchase which will dramatically improve our efficiency while remaining cost effective.

What happens when you have equipment so reliable, so accurate and so easy to work with that you only contact the supplier once every few years?In most cases the answer is a tardy response or completely ignored. What a refreshing joy then to contact KBW and be transferred immediately to a knowledgeable expert who has immediate access to detailed records of each piece of kit produced, even going back decades. Assistance in troubleshooting your problem, parts in stock, proforma invoice promptly delivered electronically and following electronic transfer of funds the goods despatched the same day on a next day delivery service.That is what I call excellent service, something virtually lost in the 21st century but still very much to the fore at KBW! Kevan Jones – Director

We have received the pumps and have tested them on our machine. All is good and perfect.